You will need an embroidery machine to stitch the design. Once your purchase is complete, you can download the design file. The files come in a zipped format, so after downloading, you will need to unzip the file on your computer.

Inside, you will find different size folders with embroidery formats that are compatible with most embroidery machines. Choose the size you need, pick the appropriate embroidery format, and transfer the file to your embroidery machine via USB. You are now ready to start stitching!

You can find size information, stitch count, and color charts within the technical document. This document is available within the product description and is also included in the downloaded file in PDF format for easy viewing or printing.

We do not recommend resizing the original design as it may cause stitch loss or distortions. Alterations may affect the quality of the design, and we cannot guarantee the final result if you make modifications. If you need a different size or format, feel free to contact us for assistance!

1. Go to My Account and open the Orders page on our website
2. Click on the download button next to your purchased design
3. After downloading, unzip the file to access the design in your preferred format

If you encounter any problems, contact us with your email, and we'll send the files manually.

Yes! You may use our designs for physical merchandise that you sell, as long as it's for small business use. However, sharing or reselling the digital embroidery files is strictly prohibited.

Before stitching onto a finished product, we recommend testing the design on fabric to ensure everything looks great!

If you're experiencing stitching issues, here are some common reasons:

• Design resizing or alterations – This can cause problems with the stitches
• Fabric choice – Our designs work best on mid-weight cotton fabrics
• Stabilizer choice – Ensure you're using the appropriate stabilizer for your fabric
• Improper hooping – Be sure the fabric is hooped correctly (not too tight or loose)
• Machine settings – Check the thread tension, bobbin placement, and needle choice

If you still experience issues, send us a picture of the problem, and we'll assist you.

Here's a list of formats compatible with popular embroidery machines:

• PES: Brother, Deco, Babylock
• VP3: Husqvarna, Viking, Pfaff
• JEF: Janome, Elna, Kenmore
• EXP: Melco
• DST: Tajima, Ricoma
• XXX: Singer, Compucon
• HUS: Husqvarna, Viking, Pfaff

If you need a specific format, don't hesitate to contact us.